Privacy

At TrainingU we are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the General Data Protection Regulation (GDPR) (EU) 2016/679, the data controller is Training U IT Ltd of 61 Maxted Road, Hemel Hempstead, HP2 7DZ.

Information we collect from you

We may collect and process the following data about you:

Tips and Tricks

We are collecting your email address to send you our tips and tricks email, we need your consent to do so and will not use the email address collected for any other purpose. We will hold onto your email address until you withdraw your consent by using the unsubscribe link at the bottom of each email.

Skills Assessment

We are collecting your name so that we can run a skills assessment under the contract we hold with either yourself or your employer. We will hold this information for 2 years after which we will delete your information.

Request a Quote

We are collecting your contact details so that will can generate a quote for you as the initial part of a contract with you. We will hold this information for 2 years after which we will delete your information.

Contact Us

We are collecting you contact information so that we can answer your enquiry, we are collecting this under a pre-contractual basis. We will not use this information for any other purpose than to provide you with an answer to your enquiry. We will hold this information for 2 years after which we will delete your information.

Booking Form

We are collecting your information to book the required number of places on the course and to provide a point of contact for attendance, this is part of our contract with you. We will hold this information for 2 years after which we will delete your information.

Evaluation Form

We are collecting your name in order to provide you with a certificate of attendance under the contract we hold with your employer. We will hold this information for 2 years after which we will delete your information. We may pass this information to your employer so that they can evaluate our performance in our contract with them.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Google Analytics – The purpose of Google Analytics is to track visitors to our website to review your use of our website, such as which page you land on, what pages you look at and for how long. It also tells us your general geographical location. This cookie provides us with reports so that we can judge how well our website is doing & where our visitors come from. It helps us to manage & develop our website so that it is even more helpful and useful to you. Google Analytics is an asynchronous tracking code – which should not slow down your visit to our website. However, if you do have any problems please let us know by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Where we store your personal data

We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted by you to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

  • To ensure that content on our website is presented in the most effective manner for you and for your computer.
  • To provide you with information, or services that you request from us, or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations under any contracts entered into between us.
  • To allow you to participate in interactive features on our website, if you choose to do so.
  • To notify you about changes to our services.

 

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about our services, where these are similar to those previously provided to you. If you are new to us we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, please tell us when supplying your data (there will be a tick box on any forms we use).

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. Please note that we never disclose your information to any third party for marketing purposes, unless you tell us we can. You can exercise your right to prevent processing for marketing purposes by checking certain boxes on the forms we use to collect your data. You can also exercise that right at any time by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Our website may, from time to time, contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with GDPR.

Right of Access

You have the right to access the personal information we hold about you.

Right of Correction

You have the right to correct any information that is incorrect.

Right of Portability

You have the right to transfer your data to another controller.

Right of Deletion

You have the right to delete personal information that we hold if we have no purpose for holding it.

Right of Objection

If we use the justification of legitimate interest, then you have the right to object to the legitimate interest.

Right to Complain

You have the right to complain to the ICO, this can be done using their website at http://www.ico.org.uk. To exercise your right, please contact us at  This email address is being protected from spambots. You need JavaScript enabled to view it.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to  This email address is being protected from spambots. You need JavaScript enabled to view it.