Influencing & Negotiating Skills

Influencing & Negotiating Skills

1 Day

This programme works through identifying what is influencing and how to use the techniques to match the nature of the challenge. The 6 essential stages of negotiation, focusing in depth on the critical preparation stage. Using live examples and role play case studies, the participants will increase their power base and move away from offering without return.


Participants will learn how to influence in a variety of situations. Plan for and manage a structured negotiation to secure clearly defined objectives.

Please note this is the standard course outline. For in-house training we can bespoke this course to your specific needs.

What will I learn?
  • - What is influencing?
  • - Identifying your own preferred style
  • - Influencing techniques - calibrate, pace and lead
  • - Types of influencing styles and using the correct style to match the nature of the challenge
  • - Adopting a strategic approach to influencing
Differences between Selling and Negotiating
  • - Selling, negotiating and offering
  • - The 5 steps of structured negotiation
Signal and Proposal
  • - How to structure a proposal
Preparation and Planning
  • - Power analysis; situational power and sources
  • - Setting objectives. BATNA and concessions
  • - Identifying variables to map out areas of negotiation
  • - Planning Tool
Discuss and Agree
  • - Understanding the needs
  • - The 13 key behaviours required
  • - How to navigate bargaining without offering
  • - The key steps
Securing the Result
  • - Closing methods
  • - Tactics and dirty tricks – how to handle
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i-Cornerstones Learning and Performance Model

Our approach is to provide the skills and knowledge to increase productivity and achieve attitudinal and behavioural change, leading to long-term improved performance, increased employee engagement and retention.

Our i-Cornerstones Learning & Performance Model is a dynamic, flexible framework that outlines the TrainingU philosophy and key stage processes we work through to ensure we deliver the exact learning programme for your needs and within your budget.



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If you have a number of people in your organisation with the same training need, in-house training programmes are an ideal, collaborative learning solution.

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