Microsoft Outlook Foundation

Microsoft Outlook Foundation

Duration:
2 Days

(Please note that this course can be customised to half or one day courses)

Aims:

This course is designed to provide users with the concepts and functionality of Outlook. It would benefit anyone who needs to learn the fundamentals of managing mail, using the calendar and the creation of personal tasks. This course can be customised to half or one day course.

Objectives:

On completion of this course, attendees will be able to organise mail messages, manage contacts, insert and edit calendar items and create personal tasks.

Pre-Requistites:

On completion of this course, attendees will be able to organise mail messages, manage contacts, insert and edit calendar items and create personal tasks.

Versions

Courses are delivered in 2007, 2010, 2013, 2016.

What will I learn?
Get Started
  • - Start Microsoft Outlook
  • - Microsoft Outlook Window
  • - The Navigation Pane
  • - Mail View
  • - Access Other Outlook Items
  • - Customise the Navigation Pane
  • - Show and Hide the Navigation Pane
E-Mail
  • - The Inbox
  • - Create and Send Mail Messages
  • - Address Emails
  • - Read Received Mail Messages
  • - Desktop Alerts
  • - E-Mail Views
  • - Reply To Mail Messages
  • - Forward Mail Messages
  • - Change the Importance and Sensitivity
  • - Send Messages with Attachments
  • - Read Mail Attachments
  • - Preview Attachments
  • - Save Mail Attachments
  • - Resend Mail Messages
  • - Quick Flags
  • - Print Messages
  • - Delete Mail Messages
  • - Recall or Replace Mail Messages
  • - Delivery and Read Receipts
  • - Create Messages with Voting Buttons
  • - Out of Office Assistant
  • - Add an Expiry Date to a Message
  • - Specify Where Replies Will Be Delivered To
  • - Specify Where Sent Emails Are Saved
  • - Delay the Delivery of a Message
  • - Set the Automatic Spell Checker
Address Books
  • - Contact Groups
Rules
  • - Create end editing Rules to manage email messages
Categories
  • - Assign Categories to Outlook items
  • - Create new Categories
  • - Amend Categories
Junk E-Mail
  • - Add To the Safe Senders List
  • - Add To the Blocked Senders List
  • - Mark As Not Junk
  • - Change the Level of Junk Mail Protection
Calendar
  • - Display and Move Around the Calendar
  • - Change the Calendar View
  • - View the Calendar Weather Bar
  • - Print Calendar/Diary Items
  • - Print Page Setup
  • - Appointments
  • - Events
  • - Schedule Recurring Appointments
  • - Meetings
  • - Side By Side Calendars
  • - Open a Shared Calendar
  • - Categorise Calendar Appointments
  • - View Pinned Peeks
Contacts
  • - Display Contacts
  • - Create a New Contact
  • - Modify Contact Details
  • - File Contacts
  • - Save an E-Mail Address as a Contact
  • - Find a Contact
  • - Change the Contact List View
  • - Categorise Your Contacts
  • - Send an E-Mail Message to a Contact
  • - Forward a Contact via Email
Tasks
  • - Display Tasks
  • - Create Tasks
  • - Modify Task Details
  • - Mark Tasks as Completed
  • - Task List Views
  • - Assign a Task
  • - Task Details
  • - View the Task Pane from the Calendar
Discussions
  • - Start and reply to a discussion
  • - Discussion views
Notes
  • - Display Notes
  • - Create a Note
  • - View Notes
  • - Modify the Content of A Note
  • - Note Facilities
Delete
  • - Delete Items
Sort, Group, Filter and Find
  • - Sort
  • - Group
  • - Add More Field Names
  • - Find Emails
  • - Search Folders
Useful Features
  • - Desktop Alert
  • - Format E-Mails
  • - Spelling
  • - The People Pane
  • - Quick Parts
  • - Quick Steps
  • - Share Folders and Mailboxes
  • - Share Your Calendar with Others
Delegation & Folder Sharing
  • - Delegation VS Folder Sharing
  • - Set Up Delegation (What the Manager Does)
  • - Work with another Person's Calendar and Mail (Commonly What an Assistant Will Do)
Archive
Mail Merge
  • - Mail Merge Specific Contacts
Export and Import Contacts
  • - Export a Contacts List
  • - Import a Contacts List
Public Folders
  • - What Are Public Folders?
  • - Public Folder Essentials
  • - View and Open Public Folders
  • - Create Public Folders
  • - Public Folder Permissions
  • - Check Public Folder Permissions
  • - Set Permission Levels
  • - Change Permission for a User
  • - Hide the Folder List
  • - Delete a Public Folder
  • - Add, Delete and Edit Items In A Public Folder
  • - Use Public Folders to Create a Bulletin Board in Outlook
Related courses
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