Skype for Business

Skype for Business

Duration:
3 Hours
Benefits:

This workshop is designed to help users become proficient in using Skype for Business. This can be hands-on training and/or demonstration style training.

Objectives:

By the end of this course participants will be able to: describe the uses for Skype for Business; change the presence; manage contacts; use Instant Messaging; make voice and video calls; schedule meetings; record meetings.

Pre-Requistites:

Delegates wishing to attend this course must be comfortable with using Microsoft Windows and Microsoft Office in a work environment.

What will I learn?
Overview
  • - What is Skype for Business
Getting Started with Skype for Business
  • - Signing into Skype for Business
  • - Pinning to taskbar
  • - Looking at Options
    • - Setting profile picture
    • - Setting audio and headsets
    • - Call forwarding
    • - Alerts
    • - Meeting options
  • - Working with the Skype Console
    • - What’s Happening Today?
    • - Location
    • - Show Menu bar
    • - Groups, Status, Relationships, New
  • - Contacts
  • - Conversations
  • - Meetings
Contacts
  • - Adding Contacts
  • - Setting Favourites
  • - Setting up Groups
  • - Deleting Groups and Contacts
  • - External Contacts
  • - Privacy options
  • - Status change alerts
Presence Indicators
  • - Understanding presence colours
  • - Automatic presence changes
  • - Set your own presence
Instant Messaging
  • - How to use instant messaging
  • - When to use instant messaging
  • - Group messaging
  • - Missed messages
  • - Conversation history – in Outlook
Video Calls
  • - Set up audio and video devices
  • - Making video calls
  • - Video conferencing
  • - Use the call controls
Meetings
  • - Meet Now
  • - Meeting settings
    • - What is waiting in the Lobby?
  • - Schedule an online meeting using Outlook
  • - Meeting with external users
  • - Desktop sharing
  • - Application sharing
  • - Presentation sharing
  • - Whiteboards, polls and Q&A
Recording
  • - Recording meetings
  • - Managing and sharing recordings
If time permits
  • - Call forwarding and delegation
  • - Skype for Business on your mobile or tablet
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