Skype for Business

Skype For Business

Duration:
Half Day
Aims:

This 1/2 day workshop is designed to help users become proficient in using Skype for Business.

Objectives:

By the end of this course participants will be able to: describe the uses for Skype for Business; change the presence; manage contacts; use Instant Messaging; make voice and video calls; schedule meetings; record meetings.

Pre-Requistites:

Delegates wishing to attend this course must comfortable with using Microsoft Windows and Microsoft Office in a work environment.

What will I learn?
Overview
  • - What is Skype for Business?
  • - What is Skype for Business for?
Presence
  • - Understanding presence colours
  • - Automatic presence changes
  • - Set your own presence
Skype Contacts
  • - Search for a contact
  • - Add a contact to a contact list
  • - Privacy options
  • - Status change alerts
  • - Build and manage contact lists
  • - External contacts
Instant Messaging
  • - How to use instant messaging
  • - When to use instant messaging
  • - Group messaging
  • - Missed messages
  • - Conversation history
Voice Calls
  • - Sound setup
  • - Making calls
  • - Group calls
  • - Print worksheets/workbooks
Video Calls
  • - Set up audio and video devices
  • - Making video calls
  • - Video conferencing
  • - Use the call controls
Meetings
  • - Meet Now
  • - Meeting settings
  • - Schedule an online meeting
  • - Meeting with external users
  • - Desktop sharing
  • - Application sharing
  • - Presentation sharing
  • - Whiteboards, polls and Q&A
Recording
  • - Recording meetings
  • - Managing and sharing recordings
If time permits
  • - Call forwarding and delegation
  • - Skype for Business on your mobile or tablet
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