Coaching to Improve Performance

Coaching to Improve Performance

2 Days

This course will cover the key skills and capability to coach others in their organisation. To help delegates be confident to act as a coach, developing people's performance in their work roles and supporting them in their career development and personal growth. It will be a highly interactive and practical course, with lots of opportunities for participating in discussions and exercises.


To enable delegates to understand how coaching can improve performance and support individuals to develop themselves and their careers.

Please note this is the standard course outline. For in-house training, we can bespoke this course to your specific needs.

What will I learn?
Counselling, Mentoring or Coaching?
  • - Differentiating between counselling, mentoring and coaching and identifying the boundaries.
  • - Good practice in coaching.
  • - Recognise the importance of self-awareness for effective coaching.
  • - Build strong coaching relationships.
Coaching Models
  • - Different models of learning styles e.g. Kolb's learning cycle, GROW model, NLP and other psycho-social models.
  • - Recognise the importance of empathic listening.
  • - Know how to phrase coaching questions and when to use these.
  • - Personal beliefs and values, the source and effect on attitudes and behaviours.
  • - Establish what directive and non-directive behaviours are, and identify when it is appropriate to use these.
Practical Session
  • - Practice techniques to gain experience in coaching others.
  • - Learning outcomes from feedback and personal reflections.
Related courses
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Creating the right learning programme for you
i-Cornerstones Learning and Performance Model

Our approach is to provide the skills and knowledge to increase productivity and achieve attitudinal and behavioural change, leading to long-term improved performance, increased employee engagement and retention.

Our i-Cornerstones Learning & Performance Model is a dynamic, flexible framework that outlines the TrainingU philosophy and key stage processes we work through to ensure we deliver the exact learning programme for your needs and within your budget.



How we deliver learning
Your Offices (in-house)
Your Offices

If you have a number of people in your organisation with the same training need, in-house training programmes are an ideal, collaborative learning solution.

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Virtual Learning

Enabling staff to join live classroom training via web conferences. Ideal for organisations with multiple offices or where staff are geographically spread.

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Sprint Learning

High impact 90-minute training sessions delivered either face-to-face or virtually in targeted subjects, to boost performance whilst reducing your staff time out of the business.

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Managed Learning Services
Learning Services

As an extension to your in-house L&D team, we will look after all the planning and organisation of your staff training needs, from assessment of needs through to delivery and evaluation.

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Our commitment to quality

We are an accredited training provider with the Learning and Performance Institute which gives you the assurance that we conform to a professional Code of Practice.

Learning and Performance Institute
Contact Us

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the best course for you, please call us on

0333 344 6630

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