“Very impressed, Penny was very professional, her explanations were easy to follow and she offered help and support whenever needed. I really enjoyed the experience - this is the first IT training I have had and it has encouraged me to think about doing more”

"Knew how to respond to individual needs and ongoing support. Penny (our trainer) had excellent presentation skills and a good sense of humour. Will nudge me to go forward with using Excel in all sorts of ways”

“Very approachable and knowledgeable trainer – interesting course”

“Very knowledgeable and patient. Great fun and the trainer made it very easy to learn”

“Very accessible and supportive style, very enjoyable and informative"