This workshop is aimed at:

  • Managers, Directors and Partners who want a better understanding of the types of behaviours that fall within the remit of unconscious bias and to ensure that fairness, inclusion and transparency is the underpinning theme of all processes and practices.
  • HR Directors and HR Generalists who want to be better skilled in managing issues that are linked to discrimination
  • Recruitment Managers who want to recognise how unconscious bias can have an impact on recruitment practices
  • Business Managers who want to be more skilled in managing a diverse and inclusive staff team.
  • Middle and Senior Managers who want to understand the impact of unconscious bias in line management, strategy, policy and process development.


The workshop will enable you to:

  • Have a better understanding of how individual and group bias impacts on behaviours, attitudes, relationships and decisions
  • Learn about science and research behind the concept of unconscious bias
  • Using the ‘Broken Window Theory’, understand the risks and implications of negative outcomes from unchecked unconscious bias.
  • Consider the impact of unconscious bias from advertising to recruitment and retention of staff
  • Identify areas of personal biases and its implications on decision making processes within a team or department
  • Explore avenues in mitigating the risks of unconscious biases in recruitment practices for instance, taking into consideration the ‘Rooney’ effect, as evidenced through the recruitment practices of National Football Leagues (US).
  • Discuss the model of courage to manage the negative behaviours that create unconscious biases.

What will I learn?

Science, Research and Statistics

Learn how to:

  • Understand the different types of global research conducted across various institutions
  • Evidence and figures of the impact of unconscious biases

Neuro Psychology of Mind

Learn how to:

  • How our mind processes information
  • Scanning vs focusing

10 types of Biases

Learn how to:

  • The types of filters in which we see people and put them into categories
  • Concept of generalisations, deletions and distortions
  • The limitations of categories

Model of Assumption

Learn how to:

  • The ‘I’ factor
  • Asking questions in a timely state
  • Whose values, whose beliefs

Measures to overcome unconscious bias

Learn how to:

  • Managing behaviour and attitudes
  • Monitoring and Evaluation of task allocation
  • Diverse representation
  • Shop window
  • Examples of where it has worked well.

How we deliver

Training can be delivered in either of the following ways:

  • Online

    Online training is ideal if you have staff in different geographical locations who have the same Microsoft or Adobe training requirements.

    Our expert trainers can deliver Watch and Learn sessions to up to 100 people. Alternatively, they can produce an interactive session that allows delegates to complete practical exercises within the Microsoft or Adobe apps of your choosing.

  • Face to face

    Choose from one or half day training sessions or our popular 90-minute Sprint sessions, which can be delivered in your offices or at another location of your choice.

    All we need is a room with a table and chairs and we look after the rest. We can even provide laptops and a projector should you not have spare IT equipment to use.

Sprint learning

Short on time, but still want to boost staff performance?
Book a Sprint Session!

Each Sprint Session follows a 90-minute format for ultra-focused team learning.

Pick a topic, tell us what you want to achieve from your session, and we’ll put together a short, fun, entirely bespoke programme that meets the needs of your team.

Designed to cater for 10-15 delegates at a time

Developed by our team to cover the subject matter of your choice

Delivered online or face-to-face

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