This course is designed to benefit existing users of Microsoft Word who wish to build on their knowledge, as well as learn shortcuts and quicker ways of working with documents.


Attendees should have a basic understanding of Word.


Courses are delivered in 2010, 2013, 2016, 2019 & O365

What will I learn?

Paragraph Formatting

  • Provide solutions for common formatting issues such as numbered paragraphs not aligning; copy and pasting issues; inconsistent formatting throughout documents.

Use Leader Tabs

  • Use Leader Tabs (instead of using the full stop!) for lines of text such as: Signed…………….. Date…………….. in order to have them aligned properly.

Use Tables to lay out and align documents

  • Identify how Tables can be used to lay out and align documents. Tables are a great alternative to using Tabs which can sometimes be quite tricky to use.

Page Breaks and Section breaks

  •  Insert a Page Break to create a new page, rather than continuously pressing the Enter key.
  • Using Portrait / Landscape within a document by using Section breaks. Section breaks can also be used for controlling where Headers and Footers are displayed.

Work with Pictures

  • Insert pictures into a document along with moving, sizing and formatting them.
  • Apply the options for Text Wrapping around pictures.

AutoText and AutoCorrect

  • Create AutoCorrect and AutoText entries to create signatures, shortcuts, lines and store paragraphs of text that you may use on a regular basis.

Work with Comments combined with Track Changes

  • Use Comments and Track Changes to communicate with colleagues.

Automatic Table of Contents

  • Create a basic Table of Contents by the use of Styles.

Mail Merge

  • Run a basic Mail Merge, to send the same letter or email to many different people.


  • Use shortcut keys that can speed up working with Word documents.

How we deliver

Training can be delivered in either of the following ways:

  • Online

    Online training is ideal if you have staff in different geographical locations who have the same Microsoft or Adobe training requirements.

    Our expert trainers can deliver Watch and Learn sessions to up to 100 people. Alternatively, they can produce an interactive session that allows delegates to complete practical exercises within the Microsoft or Adobe apps of your choosing.

  • Face to face

    Choose from one or half day training sessions or our popular 90-minute Sprint sessions, which can be delivered in your offices or at another location of your choice.

    All we need is a room with a table and chairs and we look after the rest. We can even provide laptops and a projector should you not have spare IT equipment to use.

Sprint learning

Short on time, but still want to boost staff performance?
Book a Sprint Session!

Each Sprint Session follows a 90-minute format for ultra-focused team learning.

Pick a topic, tell us what you want to achieve from your session, and we’ll put together a short, fun, entirely bespoke programme that meets the needs of your team.

Designed to cater for 10-15 delegates at a time

Developed by our team to cover the subject matter of your choice

Delivered online or face-to-face

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