This course is designed to benefit basic users of Microsoft Word who wish to build on their knowledge as well as enhance their document’s presentation.


On completion of this course, attendees will be able to apply paragraph and table formatting, and insert objects and images. Attendees will also be able to perform a mail merge and work with multiple paged documents.


Attendees should have attended our Word Foundation course or have equivalent knowledge.


Courses are delivered in 2010, 2013, 2016, 2019 & O365

What will I learn?


  • Create and draw tables
  • Change row height and column width
  • Insert/delete rows and columns
  • AUTOSUM facility
  • Change borders and shading
  • Merge and split cells
  • Apply a table autoformat
  • Repeat table headings
  • Insert tabs within tables
  • Convert text to a table

Automatic Numbering

  • Apply automatic numbering
  • Apply outline numbering
  • Modify outline numbering
  • Promote and demote levels

Paragraph Formatting

  • Change paragraph spacing
  • Indent paragraphs
  • Apply borders and shading
  • Control the text flow
  • Insert newspaper columns

Work with Multiple Paged Documents

  • Insert page numbering
  • Create headers and footers
  • Insert page breaks
  • Different first page option
  • Change page margins and page orientation


  • Save AutoText entries
  • Insert AutoText entries
  • Modify AutoText entries

Mail Merge

  • Create a mail merge
  • View merged data
  • Query and sort options
  • Create labels


  • Insert pictures and graphics
  • Create watermarks
  • Move / size / format graphics
  • Use alignment guides

How we deliver

Training can be delivered in either of the following ways:

  • Online

    Online training is ideal if you have staff in different geographical locations who have the same Microsoft or Adobe training requirements.

    Our expert trainers can deliver Watch and Learn sessions to up to 100 people. Alternatively, they can produce an interactive session that allows delegates to complete practical exercises within the Microsoft or Adobe apps of your choosing.

  • Face to face

    Choose from one or half day training sessions or our popular 90-minute Sprint sessions, which can be delivered in your offices or at another location of your choice.

    All we need is a room with a table and chairs and we look after the rest. We can even provide laptops and a projector should you not have spare IT equipment to use.

Sprint learning

Short on time, but still want to boost staff performance?
Book a Sprint Session!

Each Sprint Session follows a 90-minute format for ultra-focused team learning.

Pick a topic, tell us what you want to achieve from your session, and we’ll put together a short, fun, entirely bespoke programme that meets the needs of your team.

Designed to cater for 10-15 delegates at a time

Developed by our team to cover the subject matter of your choice

Delivered online or face-to-face

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