Our Microsoft Word courses will teach you smarter and quicker ways of working with documents in Microsoft Word. We offer a range of courses for all levels from Foundation to Advanced as well as sessions focusing on Report and Letter Writing and Creating Mailshots.

Course levels

Not sure which level your staff need?

Our Skills Assessment will help you assess the knowledge of your staff so that you can choose the most relevant course and the appropriate level of training. Or alternatively take a look at the course outlines below.


Create documents as well as insert, edit, format and proof read text. Learn to prepare your documents for printing and save files efficiently for later use.


Apply paragraph and table formatting and insert objects and images, perform a mail merge and work with multiple paged documents.


Create document styles, insert table of contents and indexes, create templates, build forms using form fields, protect documents and record macros to automate tasks.

Tips & Tricks

Work more productively with documents by learning quicker ways of working and using many shortcuts available.

Report & Letter Writing

Write a professional report by planning and structuring the process of how to gather information that is needed in the report. It will also demonstrate general layout and grammatical rules of report writing.

Creating Mailshots

Create and run a mail merge to produce mass letters, emails or labels that are sent to many people.

How We Deliver

We currently deliver all training online to comply with the Government's guidelines.

Online training works well for businesses whose staff are mainly working from home.

It allows us to train all of your staff with the same training needs at the same time. Your people simply log on from home, using details provided in advance by our team.

Choose from Watch and Learn sessions for larger groups or interactive hands on sessions for smaller groups.

When permitted we also offer face to face training at your offices.

All sessions can be customised to a half day or 90 minute sprint session and tailored to fit your needs, covering the topic(s) within a course that are most important to your business.

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