Course levels


Learn how to:

Create documents as well as insert, edit, format and proof read text. Attendees will also be able to prepare their documents for printing and save files efficiently for later use.


Learn how to:

Apply paragraph and table formatting and insert objects and images. Attendees will also be able to perform a mail merge and work with multiple paged documents.


Learn how to:

Create document styles, insert table of contents and indexes and create templates. Attendees will also be able to build forms using form fields, protect documents and record macros to automate tasks.

Tips & Tricks

Learn how to:

Work more productively with documents by learning quicker ways of working and using many shortcuts available.

Report & Letter Writing

Learn how to:

Write a professional report by planning and structuring the process of how to gather information that is needed in the report. It will also demonstrate general layout and grammatical rules of report writing.

Creating Mailshots

Learn how to:

Create and run a mail merge to produce mass letters, emails or labels that are sent to many people.

How we deliver

Word training can be delivered at your offices in either of the following ways:

  • Face to Face

    Choose from one or half day training sessions or our popular 90-minute Sprint sessions, which can be delivered in your offices or at another location of your choice.

    All we need is a room with table and chairs and we look after the rest. We can even provide laptops and a projector should you not have spare IT equipment to use.

  • Online

    Online training is ideal if you have staff in different geographical locations who have the same Microsoft Word training requirements.

    Our expert trainers can deliver Watch and Learn sessions to up to 100 people. Alternatively, they can produce an interactive session that allows delegates to complete practical exercises in Word.

Sprint learning

Short on time, but still want to boost staff performance?
Book a Sprint Session!

Each Sprint Session follows a 90-minute format for ultra-focused team learning.

Pick a topic, tell us what you want to achieve from your session, and we’ll put together a short, fun, entirely bespoke programme that meets the needs of your team.

Designed to cater for 10-15 delegates at a time

Developed by our team to cover the subject matter of your choice

Delivered online or face-to-face

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