Aims & Objectives

This session introduces delegates to Microsoft Teams and the benefits it can bring for communication and collaboration within the workplace.

This module introduces delegates to the different elements that make up the Teams interface. Attendees will focus on the instant messaging side of Teams known as Chat; how to make audio and video calls and how to share screens.  Attendees will discover how to schedule meetings and start meetings ad hoc and are introduced to the various controls available once inside a meeting.  Attendees also learn how to adjust their user settings and control notifications.


Choose from 90 minutes watch and learn or 3 hour hands-on training.

What will I learn?

Introducing Microsoft Teams

  • What is Teams?
  • Accessing the App
  • The Team’s Screen and Navigation
  • User Settings Menu
  • Getting Help in Teams

Video, Audio Calls and Screen Sharing

  • Start a Video or Audio Call from an Existing Chat
  • Call Settings
  • Start a Video or Audio Call from Calls
  • Calls History
  • Check Voicemail
  • Change Voicemail Settings
  • Share your Screen via a Chat
  • Share your Screen via a Video or Audio Call


  • Create new chats including group chats
  • Read Receipts
  • Reply to Chat
  • Message Options: Format, Set delivery options, Attachments, Emoji/Giphy/Sticker, Schedule a Meeting, Stream, Praise
  • @Mentions
  • Liking and Reacting to Messages
  • Edit and Delete Chat Messages
  • Saving Chat Messages
  • Share to Outlook
  • Add more people to an existing chat
  • Immersive Reader
  • Chat Options: Pinning Favourite Chats, Mute all Notifications for a Chat, Hide a Chat, Pop out chat
  • Other tabs in Chat:
    • The Files Tab
    • The Organisation Tab
  • Add more people to an existing chat
  • Search or use a command/filter

Introduction to Meetings

  • Schedule a Meeting Via Teams Calendar, Outlook Calendar or from a Chat
  • Set up the Meetings Lobby & Presenter Options
  • Edit & Cancel Meetings
  • Join a Teams Meeting/Call in to a Meeting
  • The new experience – Pop Out Meetings
  • Record a Meeting
  • The Meetings Control Bar
  • Leaving vs Ending a Meeting
  •  Share your Screen in a Teams Meeting
  • Introduction to the Meeting Whiteboard

*Note: this module covers an introduction to meetings only. For more in-depth training on meetings, please see Hosting Effective Meetings & Events

How We Deliver

We currently deliver all training online to comply with the Government's guidelines.

Online training works well for businesses whose staff are mainly working from home.

It allows us to train all of your staff with the same training needs at the same time. Your people simply log on from home, using details provided in advance by our team.

Choose from Watch and Learn sessions for larger groups or interactive hands on sessions for smaller groups.

When permitted we also offer face to face training at your offices.

All sessions can be customised to a half day or 90 minute sprint session and tailored to fit your needs, covering the topic(s) within a course that are most important to your business.

Stay up to date

Subscribe to our mailing lists:

I would like to receive the following emails:
Mailing lists

We are collecting your email address to send you the emails you select above and we require your consent. By clicking the Subscribe button, we are treating this as your consent. To withdraw your consent, please use the unsubscribe option at the bottom of the received email(s)