Aims & Objectives

This session introduces collaboration inside Teams and Channels so that groups of colleagues can come together to work on specific projects or areas of work.

You’ll understand the purpose of teams and channels, how to create a team, add channels and add team members. You’ll explore the options for posting conversations inside the team, how to add and work with files inside the team and how to set up a Wiki. You’ll also learn how to bring additional applications inside a Team so that the team can quickly access the tools needed to get their jobs done.

Before attending this course you should have attended our Module 1 – Introduction to Microsoft Teams – Chat, Calls, Meetings & Screen Sharing training.

What will I learn?

Introduction to Teams

  • Definition of Teams and Channels
  • The Teams Screen
  • Organising your View of Teams – Show/Hide
  • Join a Team
  • Leave a Team


  • Create New Standard Channels
  • Create New Private Channels
  • Channel Notifications
  • Pinning Favourite Channels
  • Hiding Channels
  • Edit & Delete Channels

Create New Teams

  • Create a New Team
  • Understand Team Types – Private, Public, Org-wide
  • Add & Edit Members and Guests

* Note: the basics of creating a Team is included in this module (if permitted by your organisation) however, for more in-depth training, please see our Managing Teams as a Team Owner course.

Posts & Conversations

  • Create New Posts
  • Create an Announcement
  • Reply to a Team Conversation
  • @Mentions
  • Message Options: Compose Box, Attachments, Emohi/Giphy/Sticker, Meet Now, Stream, Praise, More Options
  • Liking and Reacting to Posts
  • Edit and Delete Messages
  • Saving Messages
  • Control Notifications for Posts
  • Share a Post to Outlook
  • Immersive Reader
  • Pin a Post


  • Create New Standard Channels
  • Create New Private Channels
  • Control Channel Notifications
  • Pinning Favourite Channels
  • Hiding Channels

Introduction to Working with Files

  • Create a New Team File
  • Upload Files into the Files Tab
  • Attach a File to a Conversation
  • Open Files from the Files Tab
  • Organise Team Files
  • Copy Link to a File
  • Pinning Files
  • Make a File a New Tab
  • Change the View
  • Introduction to Co-authoring
  • Introduction to Checking Files In/Out

Note: this module only covers the basics of file management in Teams. For more in-depth training, please see our Collaborate and Manage Files in Teams course.

Wiki Tab

  • Create a Wiki Page

Additional Tabs

  • Add tabs to a channel

How We Deliver

We currently deliver all training online to comply with the Government's guidelines.

Online training works well for businesses whose staff are mainly working from home.

It allows us to train all of your staff with the same training needs at the same time. Your people simply log on from home, using details provided in advance by our team.

Choose from Watch and Learn sessions for larger groups or interactive hands on sessions for smaller groups.

When permitted we also offer face to face training at your offices.

All sessions can be customised to a half day or 90 minute sprint session and tailored to fit your needs, covering the topic(s) within a course that are most important to your business.

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