Aims & Objectives

Our Managing Remote Teams course equips line managers with the skills and knowledge they need to manage their team remotely. We deliver the session online.

What will I learn?

Remote Teams

  • Remote teams can out-perform proximate teams if the right processes are in place.
  • Issues can be grouped into three main areas: Isolation, fragmentation and confusion.
  • To combat these a remote manager must focus on Engagement, Cohesion and Clarity.
  • The importance of trust and resisting the urge to micromanage.
  • Moving to a ‘result’ versus ‘time orientation’ (output vs presenteeism).

Remote Managers

  • No new skills are required, but some existing management skills may take on new meaning or importance.
  • The purpose of the 1:1 agenda (not a status update), the cadence of the 1:1 agenda, the topics covered.
  • The thermometer gauge – getting a handle on how the team are feeling.
  • The kettle moments – creating unplanned touchpoints to create authentic interaction.
  • Coaching – a tool to empower and build confidence in remote workers. Creating a self-directed remote culture.

Remote Workers

  • What remote workers say they need.
  • The impact of time, space and culture on team dynamics – the HOW and WHEN we communicate.
  • Setting effective ways of working – the way we work together. Clear processes and cadence of communication.
  • The right communication tools for the right messages – exploring which ones are right for team meetings, collaboration, urgent responses etc.

Setting Commitments

  • The potential overload that the virtual world creates.
  • How to help team members to prioritise their tasks.
  • The importance of clarity in briefs. Sense checking the language, the why, the what, the when. The ability to check for understanding and the importance of playback.
  • Setting clear RACI roles and clear delegated authority levels.


Tips for remote communication including:

  • the increased importance of asynchronous communication.
  • the role of video, social connection and empathy.
  • micro-inequalities.

How We Deliver

We currently deliver all training online to comply with the Government's guidelines.

Online training works well for businesses whose staff are mainly working from home.

It allows us to train all of your staff with the same training needs at the same time. Your people simply log on from home, using details provided in advance by our team.

Choose from Watch and Learn sessions for larger groups or interactive hands on sessions for smaller groups.

When permitted we also offer face to face training at your offices.

All sessions can be customised to a half day or 90 minute sprint session and tailored to fit your needs, covering the topic(s) within a course that are most important to your business.

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