Today, many people find they are working to shorter timescales, and with more volume and task complexity in the work they do. This often means we have to work to higher expectations, and learn to handle the demands this makes on us. This means developing personal resilience and an ability to work well in pressure situations. This workshop is designed to help participants identify how they react to pressure situations at work, and how to increase their capacity to maintain performance and enjoy their work.


Participants will learn how to manage personal reactions, and develop mental toughness and resilience when encountering challenging situations. The workshop will improve people’s ability to recognise signs of pressure and have the techniques to handle this.

Please note this is the standard course outline. For in-house training we can bespoke this course to your specific needs.

Pre-Course Preparation

Completion of a personal resilience questionnaire.

What will I learn?

Components of Resilience and Definition of Stress

Learn how to:

  • The definition of resilience
  • The benefits of resilience
  • The components of resilience; assessment your personal strength in each
  • Strategies to raise each component
  • The Pressure – Stress continuum
  • Exploration of the causes of stress

Physiological Effects of Stress

Learn how to:

  • Our brains response to stress
  • The health implications of stress
  • The early warning signs

Levels of Stress

Learn how to:

  • Identifying levels of stress and how it can intensify if not recognised
  • Implications of stress for individuals and the organisation

Managing our Reponses to Events

Learn how to:

  • The key threats
  • Attitude – our personal resource
  • Cognitive restructuring and self-talk – how to modify our responses

Increasing Resilience

Learn how to:

  • Defining your position on the continuum
  • Nutrition, Exercise and Breathing
  • The Locus of control – increasing your sphere of influence

Practical Techniques

Learn how to:

  • Techniques and coping strategies
  • Sources of support
  • Management responsibilities to work related stress

How we deliver

Training can be delivered in either of the following ways:

  • Online

    Online training is ideal if you have staff in different geographical locations who have the same Microsoft or Adobe training requirements.

    Our expert trainers can deliver Watch and Learn sessions to up to 100 people. Alternatively, they can produce an interactive session that allows delegates to complete practical exercises within the Microsoft or Adobe apps of your choosing.

  • Face to face

    Choose from one or half day training sessions or our popular 90-minute Sprint sessions, which can be delivered in your offices or at another location of your choice.

    All we need is a room with a table and chairs and we look after the rest. We can even provide laptops and a projector should you not have spare IT equipment to use.

Sprint learning

Short on time, but still want to boost staff performance?
Book a Sprint Session!

Each Sprint Session follows a 90-minute format for ultra-focused team learning.

Pick a topic, tell us what you want to achieve from your session, and we’ll put together a short, fun, entirely bespoke programme that meets the needs of your team.

Designed to cater for 10-15 delegates at a time

Developed by our team to cover the subject matter of your choice

Delivered online or face-to-face

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