Aims & Objectives

Meetings are a critical part of working culture – effective meetings save time and money. When meetings are facilitated well the attendees feel more empowered which increases their engagement and subsequent willingness to implement the action list.

Our Facilitating Effective Meetings course teaches you tools and processes that can be used in different situations to get the required results. You’ll learn about the role of a facilitator and will develop the core skills of facilitating.

Completion of a Learning Styles Questionnaire will be required ahead of the training. You will also need to come prepared with a meeting scenario that you may be asked to facilitate during the workshop.

What will I learn?

What is facilitation?

  • The definition
  • The benefits
  • The guiding principles
  • When to facilitate
  • How to design meetings

Core practises

  • Recording
  • Neutrality
  • Active listening
  • Paraphrasing
  • Summarising
  • Questioning
  • Synthesising
  • Testing Assumptions
  • Receiving feedback

How to start and end a meeting


Running break-out exercises

  • The types of exercises
  • Your role
  • How to debrief the exercises

Facilitation Tools

  • Issue identification tools
  • Problem solving tools
  • Decision making tools
  • Goal setting tools

How to manage when things go wrong

  • Conflict
  • Unwillingness to reach a decision
  • Non-participation

How We Deliver

We currently deliver all training online to comply with the Government's guidelines.

Online training works well for businesses whose staff are mainly working from home.

It allows us to train all of your staff with the same training needs at the same time. Your people simply log on from home, using details provided in advance by our team.

Choose from Watch and Learn sessions for larger groups or interactive hands on sessions for smaller groups.

When permitted we also offer face to face training at your offices.

All sessions can be customised to a half day or 90 minute sprint session and tailored to fit your needs, covering the topic(s) within a course that are most important to your business.

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