This course is designed to help staff to develop the skills and confidence for dealing with the difficult situations they can face in their workplace. This course will give staff the confidence to handle difficult and challenging situations.
By the end of this workshop you will have a new perspective on the confrontations you face in daily life. Leave with techniques to help you avoid getting into conflict. Understand your own response and find practical ways to move forwards.
Please note this is the standard course outline. For in-house training we can bespoke this course to your specific needs.
Learn how to:
Learn how to:
Learn how to:
Learn how to:
Training can be delivered at your offices in either of the following ways:
Online training is ideal if you have staff in different geographical locations who have the same Microsoft or Adobe training requirements.
Our expert trainers can deliver Watch and Learn sessions to up to 100 people. Alternatively, they can produce an interactive session that allows delegates to complete practical exercises within the Microsoft or Adobe apps of your choosing.
Choose from one or half day training sessions or our popular 90-minute Sprint sessions, which can be delivered in your offices or at another location of your choice.
All we need is a room with a table and chairs and we look after the rest. We can even provide laptops and a projector should you not have spare IT equipment to use.
Short on time, but still want to boost staff performance?
Book a Sprint Session!
Each Sprint Session follows a 90-minute format for ultra-focused team learning.
Pick a topic, tell us what you want to achieve from your session, and we’ll put together a short, fun, entirely bespoke programme that meets the needs of your team.