This one-day workshop provides managers with the confidence to have crucial conversations earlier and more frequently, understanding their critical importance to the performance of their team and the organisation.
You’ll learn how to prepare effectively for difficult conversations to ensure clarity of message and to take ownership in crucial conversations. You will also be prepared for situations when things don’t quite go to plan, when the recipient becomes emotional or combative in response.
Learning Outcomes:
Learning Outcomes:
Learning Outcomes:
Learning Outcomes:
Learning Outcomes:
Learning Outcomes:
We currently deliver all training online to comply with the Government's guidelines.
Online training works well for businesses whose staff are mainly working from home.
It allows us to train all of your staff with the same training needs at the same time. Your people simply log on from home, using details provided in advance by our team.
Choose from Watch and Learn sessions for larger groups or interactive hands on sessions for smaller groups.
When permitted we also offer face to face training at your offices.
All sessions can be customised to a half day or 90 minute sprint session and tailored to fit your needs, covering the topic(s) within a course that are most important to your business.