This course will cover the key skills and capability to coach others in their organisation. To help delegates be confident to act as a coach, developing people’s performance in their work roles and supporting them in their career development and personal growth. It will be a highly interactive and practical course, with lots of opportunities for participating in discussions and exercises.


To enable delegates to understand how coaching can improve performance and support individuals to develop themselves and their careers.

Please note this is the standard course outline. For in-house training, we can bespoke this course to your specific needs.

What will I learn?

Counselling, Mentoring or Coaching?

Learn how to:

  • Differentiating between counselling, mentoring and coaching and identifying the boundaries.
  • Good practice in coaching.
  • Recognise the importance of self-awareness for effective coaching.
  • Build strong coaching relationships.

Coaching Models

Learn how to:

  • Different models of learning styles e.g. Kolb’s learning cycle, GROW model, NLP and other psycho-social models.
  • Recognise the importance of empathic listening.
  • Know how to phrase coaching questions and when to use these.
  • Personal beliefs and values, the source and effect on attitudes and behaviours.
  • Establish what directive and non-directive behaviours are, and identify when it is appropriate to use these.

Practical Session

Learn how to:

  • Practice techniques to gain experience in coaching others.
  • Learning outcomes from feedback and personal reflections.

How we deliver

Training can be delivered in either of the following ways:

  • Online

    Online training is ideal if you have staff in different geographical locations who have the same Microsoft or Adobe training requirements.

    Our expert trainers can deliver Watch and Learn sessions to up to 100 people. Alternatively, they can produce an interactive session that allows delegates to complete practical exercises within the Microsoft or Adobe apps of your choosing.

  • Face to face

    Choose from one or half day training sessions or our popular 90-minute Sprint sessions, which can be delivered in your offices or at another location of your choice.

    All we need is a room with a table and chairs and we look after the rest. We can even provide laptops and a projector should you not have spare IT equipment to use.

Sprint learning

Short on time, but still want to boost staff performance?
Book a Sprint Session!

Each Sprint Session follows a 90-minute format for ultra-focused team learning.

Pick a topic, tell us what you want to achieve from your session, and we’ll put together a short, fun, entirely bespoke programme that meets the needs of your team.

Designed to cater for 10-15 delegates at a time

Developed by our team to cover the subject matter of your choice

Delivered online or face-to-face

Stay up to date

Subscribe to our mailing lists:

I would like to receive the following emails:
Mailing lists

We are collecting your email address to send you the emails you select above and we require your consent. By clicking the Subscribe button, we are treating this as your consent. To withdraw your consent, please use the unsubscribe option at the bottom of the received email(s)